Responsible Gaming

Gaming Should Be Entertainment

At Betway, we believe that gambling should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. If you find yourself gambling to make money or recover losses, it may be time to seek help.

Please gamble responsibly and within your means. Only wager what you can afford to lose.

Age Verification

You must be at least 18 years of age or the legal gambling age in your jurisdiction to participate in gambling activities on Betway.

We take age verification seriously and reserve the right to request proof of identity and age at any time. If you are under the legal age, you must not use this site.

Warning Signs of Problem Gambling

Do any of these apply to you? If so, please seek help immediately:

• Chasing Losses: Trying to win back money you've lost by gambling more
• Loss of Control: Being unable to stop or reduce your gambling despite wanting to
• Hiding Gambling: Keeping your gambling secret from family, friends, or partners
• Neglecting Responsibilities: Prioritising gambling over work, family, or personal obligations
• Financial Problems: Gambling with money needed for bills, rent, or essential expenses
• Mood Swings: Becoming irritable or anxious when not gambling
• Escalating Bets: Needing to gamble with larger amounts to achieve the same excitement
• Failed Attempts to Quit: Repeatedly trying and failing to stop or reduce gambling
• Borrowing Money: Taking loans or using credit to fund gambling
• Relationship Problems: Experiencing conflict with loved ones due to your gambling

If you recognise any of these signs, please reach out for support immediately.

Self-Help Tools Available

Betway offers several tools to help you stay in control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit over a specified period (daily, weekly, or monthly)
• Loss Limits: Set a limit on the maximum amount you're willing to lose
• Reality Checks: Receive reminders during your gaming session about how long you've been playing and how much you've spent
• Self-Exclusion: Temporarily or permanently exclude yourself from your Betway account if you need a break
• Account Closure: Close your account if you wish to stop gambling entirely

To access these tools, log into your Betway account and visit the Responsible Gaming section, or contact our customer support team for assistance.

Support Organisations

If you or someone you know is struggling with problem gambling, help is available. The following organisations provide free, confidential support:

United Kingdom

• GamCare
  Free counselling, support, and information for problem gamblers and their families
  Website: www.gamcare.org.uk
  National Problem Gambling Clinic available on the NHS
• GamStop
  National self-exclusion scheme allowing you to opt out of all online gambling companies in Great Britain
  Website: www.gamstop.co.uk
• Gamblers Anonymous
  Free peer support meetings across the UK
  Website: www.gamblersanonymous.org.uk

International Support

• Gambling Help Online (Australia)
  www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada)
  www.responsiblegambling.org
• National Council on Problem Gambling (USA)
  www.ncpgambling.org

Need Help?

If you or someone you know has a problem with gambling, please seek help today. There is no shame in asking for support, and many people recover with the right assistance.

Contact one of the organisations listed above, speak to your GP, or reach out to a trusted friend or family member. Your wellbeing is important to us and to those who care about you.

Help is available 24/7. You don't have to face this alone.